

You can do this by creating separate channels for non-urgent matters or encouraging workers to discuss personal topics during lunchtime and breaks. Discussing off-topic matters can boost camaraderie, but it’s good to separate these topics from workplace issues when possible. That doesn’t mean conversations should always be about work, though.
#Instant messaging tv#
Unfortunately, messages about sports, TV shows or personal matters may distract employees and decrease productivity. Unless distance or employee health are concerns, you can also organize onsite training sessions rather than offering everything remotely.Ī quick IM about a time-sensitive task encourages efficiency in the workplace. Schedule weekly check-ins via a video platform such as Zoom or WebEx, or ask employees to meet once or twice a month for an in-person meeting at your office. If employees don’t voluntarily cap their work instant messenger use, you have options. Make sure effective communication is a possibility for everyone by encouraging workers to limit instant messaging at work. Misunderstandings can arise via digital communication, especially for employees who do better with verbal conversations.

Employees should never feel harassed or uncomfortable while using instant messaging for work purposes.Īdditionally, you should consider the following practices when implementing a system for instant messaging at work: 1. This should include a zero-tolerance policy for comments that are degrading, sexist or racist. Work instant messenger conversations should follow the same guidelines your business has in place for emails and verbal communication.

This is particularly true for industries where sensitive data can easily be viewed on a desktop or laptop screen by unauthorized parties.īest practices to follow when implementing an instant messaging system Workers may voice fears about personal information becoming accessible to the wrong parties, but IMing from a phone or tablet may actually protect their privacy. Your team members may appreciate that they no longer have to walk across the warehouse or take several flights of steps to ask a coworker a question.įewer emails may benefit some employees, while others may find it difficult to sift through old IMs for important information. For example, some workers may view reduced physical interaction as a perk rather than a disadvantage, especially if you work in a large facility. Keep in mind that these are subjective pros and cons, so think about your company’s corporate culture before determining the role digital communication plays.
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